If you are looking to buy the new Mts Mblaze Ultra, then i will suggest you to read this complete MTS WiFi Dongle Review and also check the speed test of Mblaze Ultra. Here i will share my experience with the Mts Mblaze Ultra. So if you need to get complete reality about Mts Wifi Speed, Mts Mblaze Ultra plans , then read this post till end.
MTS WiFi Dongle Review
Here i will share my experience with the MTS WiFi Dongle. I bought the Mts Mblaze Ultra around 6 month before. That time i bought the device at RS 1300 (this is the cost of device only) with Rs 999 plan. In that they were offering unlimited data with 40 GB High Speed (9.8 mbps).
Their activation process was fast, i got the call from their team for my details when i was on the way to my home after buying this Mts dongle. But it took 2 days to activate my Mts Mblaze ultra.
I was happy that i have a dongle with 9.8 mbps speed and i can connect 5 wifi device to it. But when i start using it, i found that i was getting only 2mbps speed max. But i was satisfied as i was getting 40 GB data and this 2mbps was sufficient for me.
For the first month they billed me Rs 1122 i.e 999 + taxes. So this was the bill amount that i have to pay. My billing cycle is from 16 to 15 of every month and my bill due date is 3rd of each month. So we have around 18 days to pay our bill.
But the worst part about MTS is their executive keep on calling you until you pay bill. In these 18 days their executive calls 3-4 times a day and ask for bill payment. Every time i said there is lot of time on due date as its 3 day of each month.
I also told them that i will pay online, but still they ask me to send their executive to collect payment. I advice them to keep a record that i will pay online and don’t disturb me for bill. I will pay before due date. But they keep on calling everyday. Each month this same happens and once i was so irritate that i shout on one of their executive.
Now i will tell you more about their service , speed and why you should not buy mts mblaze wifi dongle.
MTS Mblaze Ultra Wifi Speed
According to MTS , Mblaze Ultra has speed upto 9.8 mbps. But don’t expect more.
On the first month of my purchase of MTS Mblaze Ultra , i was getting a speed of 2-2.5 mbps and i was satisfied with that. But after 1-2 month its speed keep on decreasing. And on this month i was getting speed max upto .6 mbps. Some time speed is so low that you can not even send a Whatsapp message. Loading a Google page take so much time that you can easily make a coffee in that time. My 4 year old 2g network was better then this at that time.
MTS Mblaze Ultra Speed Test
Check out this speed test that i have done with my MTS Mblaze Ultra.
MTS Customer Care Support is Worst
As i was getting such low speed, so i complaint about it on MTS Customer care.
MTS DataCard Customer Care No : 8432384323 (Missed call service)
I like this MTS Missed Call Service, you just have to give miss call on this number and with in 5 minute you will receive call from their side.
So i logged my complaint here on JAN 30 2015. They said your problem will resolve in 24 hrs. I was happy to hear that. Then on next day their technical expert call me to do some trouble shoot in my computer. But after doing that long process, i didn’t found any increase in speed. Then they told me that their engineer will come to my place for inspection in 2-3 days.
I waited for 4 days then i again called them then they said that my earlier complain is in progress and they logged my another complain and said they have forwarded it and your problem will be solve in 14 hrs.
Then their engineer comes to my place and after inspection he said about low network coverage and told me that another team will come in 2-3 days.
I waited for 3 days , no one came. SO i called them again, they said your complain is closed. Without resolving my issue they closed my complaint and they they logged another complaint.
Same thing keep on happening then on 15th day of my first complaint i wrote a mail to them and reached their head office. That day their team comes to my place with 4 technician. They said your problem will be solved by tomorrow morning.
And now its 27th of Feb , almost 28 days to my first complaint and 5 complaint thereafter. Still no solution. Even BSNL give service in 2-3 days but these MTS people are dumb. Don’t expect any service from their side. They do have people for collecting bills and calling for bill reminder daily. But they don’t have people to provide service to their user.
I am not expecting much from them, they claim speed upto 9.8 mbps. I told just provide me 2mbps. But i got Babaji ka thulu.
So my advice to you, don’t get attracted to their creative ads. These company are making fools, i will suggest you to not to buy. Though i suggest some of my friends to buy MTS Data card earlier and many of them bought it. But n, if you are thinking to buy MTS Mblaze Ultra, before that you must read this review of MTS Wifi dongle or Mts Mblaze Ultra wifi review and also check Mts Ultra speedtest.