Moreover, the wait is over. After waiting for years and limited offerings, WhatsApp is finally here with a solution for businesses. Today the WhatsApp has launched the named merely WhatsApp Business App, available on Android devices and for free to download.
WhatsApp Business for Android
The app has no extraordinary but essential and efficient features, a functionality one would want from a business app. An app specially made to target small businesses to make it easier for them to connect with their customers. It is made with keeping in mind to provide better customer experience and keeping the customer and personal messages separate to make an official approach in the market.
- Help your Customers know about your business by providing the necessary information like business details, address, website and contact details.
- Smart Messaging tools like Instant Replies to provide quick replies for FAQs, Greeting Messages to get along with your customers with the first introduction to your business, and with Absence Messages, you can also set an away message for your customers to know when to expect a reply when you are unable to answer.
- Get insights with Messaging Stats to access essential metrics of your messages sent, delivered, and read.
- WhatsApp Web can be used on your desktop or personal computers to interact with your business profile to your customers.
- Account Type: With the inclusion of your business’s name in business profile list, people will know that they are dealing with the authorized account.
However, upon contacting to a WhatsApp Spokesperson, he has confirmed that all the currently available features on the app will remain free for a long-term but new business plans with pricing and their additional capabilities will be added in the future. He even further added, WhatsApp is no plans for removing the existing features when the premium model hits the market, and thus you are getting enough functionalities to start.
Moreover, this is how Business Profiles and Settings will look on WhatsApp Business:
You can also download the App on your Android by clicking the download button and give your business a new start and get known
As the app is already up and running on Android from the Google Play Store in the region of U.K., the U.S, Italy, Mexico, and Indonesia. While the rest of the world will be able to access the WhatsApp Business in coming weeks. However, if you need more info related to WhatsApp Business, you can visit their web blog or their official website. Also, if you have any queries regarding the app, feel free to comment on the section below, and we will be there with its solution/answer it no time.