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The Global Leader In Customer Experience Consulting. | COPC®
Providing consulting, training, certification and research that transform operations to deliver exceptional customer experiences.
Contact Center Pipeline - Magazine for Contact Center Professionals
Put Contact Center Pipeline's insight and advice behind your contact center decisions. Contact Center Pipeline is committed to providing contact center professionals with smart insights and practical advice to stay ahead of industry trends.
Call-Back Solutions for the Contact Center
Reduce hold time and mitigate call spikes with Fonolo's innovative call back software for the contact center.
24/7 Call Center Services | Global Response
Where Business Gets Personal. Scale your team with essential call center services and customer service management trusted by 200+ of the world’s leading brands.
SharpenCX - AI Contact Center for an Anywhere Workforce
SharpenCX is the call center software that delivers engaging agent and customer experiences. Implement with Ease. Data, Dashboards, Analytics, Your Way.
Contact Center Software | Cloud Native | Digital First | Playvox
Playvox equips contact centers a with cloud-native, digital-first customer service solutions for Quality Management, Workforce Management, and beyond!
Strategic Call Center Consulting Contact Center Consultants
Strategic Contact takes a fresh approach to contact center consulting. Our clients tell us we get the job done differently than other firms because we really listen, provide unbiased feedback and analysis, and deliver high value results focused on their needs.
WordPress.com: Fast, Secure Managed WordPress Hosting
Create a free website or build a blog with ease on WordPress.com. Dozens of free, customizable, mobile-ready designs and themes. Free hosting and support.
Remote Visual Support for Call Centers and Field Services | TechSee
TechSee's intelligent remote visual support for contact centers and field service helps you improve customer service while reducing support costs.
Call Center Quality Management & Monitoring - Callcriteria.com
Call Criteria Is The Industry Leader For All Your Main Call Center Quality Assurance Needs! We Offer A Unique Blend of AI-enabled Speech Analytics and More!
Customer Experience Management & CX Strategic Solutions | PTP
Customer experience is the new competitive edge. PTP helps you drive revenue with innovative solutions across Contact Center, CRM and Security platforms.
Call Center Software & Quality Management | Scorebuddy
All in one quality management call center software with automated tools for agent performance management, AI analytics and integrations. Try it free now!
Intelligent Workforce Platform for Contact Centers | Observe.AI
Observe.AI infuses AI into 100% of customer conversations to optimize agent performance and automate repeatable workflows, driving revenue and retention.
Lifesize CxEngage - The Human-Centric Cxengage Welcome
Our resilient cloud-native contact center platform helps you build deeper customer connections and chart a brighter course for your business.
End-to-End Cloud Contact Center & CX Solution | Talkdesk
Talkdesk is a global cloud contact center leader for customer-obsessed companies. Automate every step of the customer journey. Get your demo today.
CX Solutions & Hold Technology for the Empathetic Brand | Mindful
With Mindful's CX solutions and hold technology, your customers get answers easier, your employees are more empowered, and your brand runs at peak efficiency.
CCW Digital | Customer Experience Tips, Research & News
CCW Digital provides research, news, blogs, podcasts, webinars, whitepapers, training, and technology insights for call center, customer experience, customer contact, customer service and marketing professionals. More than 150,000 members access our free content daily.
Convoso: The #1 Predictive Dialer For Your Call Center
Convoso is the #1 Predictive Dialer for Outbound Call Centers with 20+ Agents. The ultimate auto dialer solution for your omnichannel dialing needs!
SQM Group: Customer Service Feedback, QA & Recognition
SQM Group is a software company specializing in customer service QA management for call center agents, helping them reduce costs and improve FCR.
Award-winning WFM Solution for Call Centers | injixo
The first WFM solution for call centers in the cloud. injixo makes your customer service better and your customers happier. Learn more.
Benchmark Bank - Benchmark Bank
Personal and Business Banking, and Lending Services tailored to you, with locations in Austin, Dallas, Houston and Frisco.
Conversation Analytics for Business Performance
Drive better business decisions and transform your growth with the industry’s most powerful conversation analytics platform.
Call Center Software | Call Center Solution | Helpdesk Software - Ameyo
Ameyo Call Center Software offers Omnichannel Contact Center Capabilities. Check out the advanced features of contact center software and helpdesk software.
Inbound and Outbound Call Center Software Solutions
Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.
Indian Call Center | Call Center Services India | Call Center in India | Go4customer
Looking for a call center in India? If yes, Go4customers’ call center services India is for you! An Indian call center uses technology at its best to help the clients.
#1 Call Center Services and BPO Outsourcing Provider in the Philippines
We don't want to stand out too much. But our Call Center Outsourcing and BPO services is the solution you need. Get Free Quote now!
Call Centre Helper Magazine
Call Centre Helper - The leading online Contact Centre and Customer Service Magazine. Packed with articles, webinars, forum, useful tools and a focus on making call center and customer service more productive.
Canadian Marketing Association
The Canadian Marketing Association provides thought leadership and professional development for marketers, and is the advocates for marketing with government.
Find resources to improve your company' s customer experience management.
Improve the customer experience by improving customer support. Find contact center CX software, services, and solutions that will drive customer satisfaction and improve loyalty.