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Call Centre Helper Magazine
Call Centre Helper - The leading online Contact Centre and Customer Service Magazine. Packed with articles, webinars, forum, useful tools and a focus on making call center and customer service more productive.
Conversation Analytics for Business Performance
Drive better business decisions and transform your growth with the industry’s most powerful conversation analytics platform.
End-to-End Cloud Contact Center & CX Solution | Talkdesk
Talkdesk is a global cloud contact center leader for customer-obsessed companies. Automate every step of the customer journey. Get your demo today.
Call-Back Solutions for the Contact Center
Reduce hold time and mitigate call spikes with Fonolo's innovative call back software for the contact center.
Canadian Marketing Association
The Canadian Marketing Association provides thought leadership and professional development for marketers, and is the advocates for marketing with government.
Call Center Software | Call Center Solution | Helpdesk Software - Ameyo
Ameyo Call Center Software offers Omnichannel Contact Center Capabilities. Check out the advanced features of contact center software and helpdesk software.
Contact Center Software | Cloud Native | Digital First | Playvox
Playvox equips contact centers a with cloud-native, digital-first customer service solutions for Quality Management, Workforce Management, and beyond!
SharpenCX - AI Contact Center for an Anywhere Workforce
SharpenCX is the call center software that delivers engaging agent and customer experiences. Implement with Ease. Data, Dashboards, Analytics, Your Way.
Contact Center Pipeline - Magazine for Contact Center Professionals
Put Contact Center Pipeline's insight and advice behind your contact center decisions. Contact Center Pipeline is committed to providing contact center professionals with smart insights and practical advice to stay ahead of industry trends.
BenchmarkPortal | Contact Center Training, Certification, Benchmarking, Assessments, Industry Reports | BenchmarkPortal
BenchmarkPortal is the Industry Leader in Contact Center Training, Certification, Benchmarking, Assessments, Industry Reports and Custom Consulting.
CX Solutions & Hold Technology for the Empathetic Brand | Mindful
With Mindful's CX solutions and hold technology, your customers get answers easier, your employees are more empowered, and your brand runs at peak efficiency.
CCW Digital | Customer Experience Tips, Research & News
CCW Digital provides research, news, blogs, podcasts, webinars, whitepapers, training, and technology insights for call center, customer experience, customer contact, customer service and marketing professionals. More than 150,000 members access our free content daily.
Customer Communication Platform by REVE Chat
REVE Chat is an omnichannel customer communication platform built for businesses to deliver quality customer communication for online sales and support.
Cloud-Based Call Center Software | Aircall
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.
24/7 Call Center Services | Global Response
Where Business Gets Personal. Scale your team with essential call center services and customer service management trusted by 200+ of the world’s leading brands.
Customer Engagement Platform | Comm100
Secure, scalable, flexible live chat and omnichannel customer service software - the digital-first solution that's designed for enterprise.
Live Chat for Websites | Customer Support Software
Live chat that just works for any kind of website. Easy setup, easy integration, and easy to use. Try it and bring your clients perfect customer service.
CustomerThink | Customer-Centric Business
Editor's Picks Using Lifetime Value of a Customer in a CX Business Case: 4 Steps to Make the CFO Your Friend! John Goodman - July 8, 2022 5 Ways Customer Data Insights Create True Loyalty Value Pohan Lin - July 8, 2022 Top Six Costs to Incorporate into your Customer...
Find resources to improve your company' s customer experience management.
Improve the customer experience by improving customer support. Find contact center CX software, services, and solutions that will drive customer satisfaction and improve loyalty.
Kayako — A Help Desk Software Platform
Help Desk Software For Personal And Connected Customer Service. Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter.
Cloud Based Call & Contact Center Software | Five9
1-800-553-8159 Expand Menu Chat with Sales Expand Menu Contact Us Expand Menu Press Enter to Search 1-800-553-8151Expand Menu View DemoExpand Menu LoginExpand Menu Cloud Contact Center LoginExpand Menu Workflow Automation LoginExpand Menu Inference Solutions LoginExpand Menu USExpand Menu AUExpand Menu UKExpand Menu CAExpand Menu SupportExpand Menu Press Enter to Search...
Uniphore: The Leader in Conversational AI & Automation
Enterprises run on conversations. Combining real-time voice AI and automation, our solutions enable enterprises to convert conversations into real ROI.
SuperOffice CRM: Turn relationships into revenue
SuperOffice is a cloud-based CRM solution designed to help you build strong business relationships with your customers and turn them into revenue.
LiveChat | Business live chat & online customer support software
Secure & user-friendly web communication app. Join over 35,000 companies from 150 countries that use LiveChat. Try now, chat for free!
Cloud Call Center and Contact Center Software | Omnichannel | Vocalcom
Simplify customer interactions with all-in-one cloud call center software: phone, email, SMS, web, chat, social media in a single interface. Intuitive. CRM integration.
Enterprise Contact Center Solutions | Alvaria
Alvaria is a global enterprise contact center solution provider, delivering leading edge customer experience and workforce engagement software as well as cloud services technology solutions.
AI-infused live chat software and bot platform | WhosOn
Your specialist for secure live chat software & AI. We offer advanced chat and chatbot technology for enterprises. All deployed to suit your business.
The Conversational Customer Experience Platform - Acquire
Connect with customers using video chat, live chat, chatbots, cobrowsing, and more through our conversational customer experience platform.
Award-winning WFM Solution for Call Centers | injixo
The first WFM solution for call centers in the cloud. injixo makes your customer service better and your customers happier. Learn more.
Best Omnichannel Call Center Software | Bright Pattern
Find out why Bright Pattern call center software has the highest ROI in the industry. #1 Quality Assurance. Ensure consistency and quality on ALL interactions.
Mindsight: Chicago IT Solutions and Consulting Services
Mindsight, based in Chicago, delivers secure IT solutions and thought leadership that address your infrastructure and communication needs. Call 630-981-5000.
Strategic Call Center Consulting Contact Center Consultants
Strategic Contact takes a fresh approach to contact center consulting. Our clients tell us we get the job done differently than other firms because we really listen, provide unbiased feedback and analysis, and deliver high value results focused on their needs.
Experts in AI Chatbots and human conversation | The Chat Shop
Award-winning conversational solutions, including AI Chatbots and outsourced live chat agents in the UK and US. Get in touch to learn how we can work together
Customer Experience Management & CX Strategic Solutions | PTP
Customer experience is the new competitive edge. PTP helps you drive revenue with innovative solutions across Contact Center, CRM and Security platforms.
Call Center Software & Quality Management | Scorebuddy
All in one quality management call center software with automated tools for agent performance management, AI analytics and integrations. Try it free now!
Cloud Call Center Services & Solutions | CallCenterHosting
Top cloud call center solutions from CallCenterHosting. Get predictive dialer, auto dialer & cloud PBX for complete call center setup. Free trial available.
Remote Visual Support for Call Centers and Field Services | TechSee
TechSee's intelligent remote visual support for contact centers and field service helps you improve customer service while reducing support costs.
Genesys DX AI-powered chat software | Genesys
The industry's most tightly integrated live agent and chatbot digital customer engagement solution, powered by AI and natural language processing.
LiveAgent | Simple Customer Support Software for Teams
Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.
Lessonly by Seismic: Say Hello to Better Training & Coaching
Ramp faster and practice essential skills. Lessonly by Seismic is team training software that streamlines sales learning and coaching.
Convoso: The #1 Predictive Dialer For Your Call Center
Convoso is the #1 Predictive Dialer for Outbound Call Centers with 20+ Agents. The ultimate auto dialer solution for your omnichannel dialing needs!
Help Scout: Shared Inbox, Help Center, & Live Chat Software
Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
Groove | Shared Inbox and Knowledge Base software for growing teams
Groove is the Shared Inbox for small businesses looking for an alternative to Email.
Userlike: Live Chat Software for Websites and Messaging Apps
Start the conversation on your website, stay in touch through messaging apps. √ Website chat √ Chatbots √ GDPR √ WhatsApp & more
Inbound and Outbound Call Center Software Solutions
Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.
The Global Leader In Customer Experience Consulting. | COPC®
Providing consulting, training, certification and research that transform operations to deliver exceptional customer experiences.
Astute is now Emplifi | Astute
Please visit the Emplifi website or login to our products below. Visit emplifi.io »Login to Emplifi »
Help Scout: Shared Inbox, Help Center, & Live Chat Software
Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
Workforce Optimization (WFO) Suite | Calabrio
Innovative contact center WFO from Calabrio. An integrated solution for call recording, quality assurance, workforce management, analytics and reporting. Learn more.
CSM – Customer Service Manager Magazine
Resource for Customer Service Managers & Professionals – improve your customer service, free customer service articles and advice.