How to Fix Error [pii_email_e6685ca0de00abf1e4d5]?


In this article, we will discuss what is [pii_email_e6685ca0de00abf1e4d5] error and how to fix this one? So read this article till the end to get complete information.

So, if you are a usual MS outlook user then, you have faced this error at some point in time while using this.

Let’s start with what is this [pii_email_e6685ca0de00abf1e4d5] error and we will discuss the root problem and solution of this.

Take a look for how to solve other MS Outlook errors like, [pii_email_e7ab94772079efbbcb25], [pii_email_aef67573025b785e8ee2] by tap on these links.

So What Exactly is [pii_email_e6685ca0de00abf1e4d5] Error?


This is the error that shows up on your screen when your MS outlook is not running suitably and facing some quandary in it.

The exact reason why this error occurs is arduous and difficult to determine and this error is the most common cause why most of the MS outlook are baffled with the application.

This [pii_email_e6685ca0de00abf1e4d5] error can either come randomly or inadvertently and makes your user experience bad and this is because of…

The [pii_email_e6685ca0de00abf1e4d5] error occurs when Simple Mail Transfer Protocol [SMTP] has some scholarly problems with the server.

Now we will discuss what are the reasons behind this and the root cause of this error…

Major Causes or Reasons Behind This [pii_email_e6685ca0de00abf1e4d5] Error:-

1. During the installation of the MS outlook a contaminated file was downloaded or an error might occur which caused this problem.

2. Multiple MS Outlook accounts on the same system:- If you are using more than 1 outlook account on a device then this problem might occur. And the MS outlook is not like the other browsers which support more than 1 account or multiple accounts on a single device.

3. Some issues or technical fault btw the SMTP and its server can also be the root cause of this [pii_email_e6685ca0de00abf1e4d5] error.

4. Due to some installation problem or any software issue this error can also occur. These were some understandings behind the occurrence of the [pii_email_e6685ca0de00abf1e4d5] error in your MS Outlook account.

Solutions and Ideas Regarding How to Remove the [pii_email_e6685ca0de00abf1e4d5] Error Permanently:-


1] You can use the Windows Auto repair tool to solve this issue:-

One of the best and simple ways to solve this error is you can use the auto repair tool in your outlook account.

This tool can be easily reachable from the internet. This tool is very handy and it fixes all the errors or any problem in your system or application timely.

The auto repair tool scans your files and then fixes that error as they have the special code by which they can fix any error spontaneously.

And the best part of this tool is you don’t have to worry about your precious or important data and files. It is completely safe.

Once it detects and solves your query you have to restart your PC. And that’s it your problem is solved.

2] If you are using and Administering various Outlook Accounts on a Single Device then don’t do it:-

One of the major and common reasons behind the pii_email_e6685ca0de00abf1e4d5 error is people are operating more than 1 outlook account on a device.

Keep one thing in mind: your outlook application is not a browser or nor work like that. Both of them have diff roles, traits, and technicalities.

As in the MS outlook account, the user can use and handle only a single account at a time but in the browser, you can use and operate multiple accounts on the same device.

If you are using more than 1 account and facing this problem then immediately log out every account from your MS outlook as this can be one of the root causes of many technical faults.

Now, after logging out of every account, clear the cache of the outlook application and then start that again by logging into a single account to check whether the problem is solved or not.

3] Hang Tight for further Updates of the Application:-

The pii_email_e6685ca0de00abf1e4d5 error can automatically be solved with future updates of the application.

If you have the latest and updated version of MS outlook the updated patches can help to solve this problem. So keep an eye on the updates regularly it can solve this error easily.

4] If you have the Latest Version then Reinstalled it:-

This error is very irritating especially when you have to send an important mail to someone through outlook and this error occurs and prevents you from doing that.

This error can disrupt the other functions of other system things as well and to solve this problem and to get relieved from this error you can reinstall your outlook application.

Keep one thing in your mind: always install the latest version of every software. And if you have the older version of this backup all the things and uninstall that.

Now install the latest and updated version from the official site of Microsoft. This can solve this error as you have deleted and uninstalled the broken/defected root file of outlook.

5] Have a look at the Operating System you are using:-

If you’re using Windows 10 operating system or more then try to use the same application on a different operating system like on windows 7 or 8 to check whether you are facing any compatibility issue.

If outlook works accurately on Windows 7 or 8 then it was only a congeniality issue. And from now you can operate Outlook on windows 7 or 8. But in case it doesn’t work then, try the above methods it will surely work.

What to do if the Problem is Still Unsolved?


If you have tried all the above solutions and still your query is unsolved then get in touch with the customer care support of Microsoft.

They can solve your problem on an easy and quick note. As Microsoft is an MNC and they have a very good market share and image in every user’s mind.

So to maintain that brand image and respect they have a brilliant customer care team that helps the users in solving their issues and problems asap. So tell them this problem and they will surely help you out.


So that’s in this article we hope that you got to know regarding how to solve this problem. We know this pii_email_e6685ca0de00abf1e4d5 error is very irritating and a frustrating one but…

You can solve this permanently within a few time just by following the above methods. Or connect the customer support team in case the problem still exists.

Dharmesh is Co-Founder of TechnoFizi and a passionate blogger. He loves new Gadgets and Tools. He generally covers Tech Tricks, Gadget Reviews etc in his posts. Beside this, He also work as a SEO Analyst at TechnoFizi Solutions.


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